Pharmacy Technicians & Students

Pharmacy technicians and students play a key role in the delivery of medication therapy management (MTM) services by providing guidance and support to the pharmacy team and helping to engage the patient on a personal level. Each September, we celebrate the contributions of technicians in MTM and host our annual Top Technician competition. Check it out here.

Independent Pharmacy Technician Involvement Stats

MTM revenue

  • active technician engagement
  • average

earned almost 2x more MTM revenue

CMR completion rates

active technician involvement42%



TIP success rates


active technician participation




Get started with your MTM Center’s OutcomesMTM program

All pharmacy technicians can complete free, online training. After completing the training, you will request access to your pharmacy or practice site. Once your link is approved, you can submit MTM claims on behalf of any pharmacist affiliated with your MTM Center’s profile.

Student interns may also assist with their MTM Center’s program by registering at the technician level. Upon graduation and licensing, former students should call OutcomesMTM to update their profiles to pharmacist level.

Get Trained

Each pharmacist, technician and/or pharmacy student should have his/her own login credentials. Our training covers:

  • MTM services included in OutcomesMTM programs
  • How to navigate our platform
  • MTM claim documentation
  • Quality assurance practices

After training, add your NCPDP or MTM Center ID to your account to view MTM opportunities at your location.