About Us

Our Focus = Your Outcomes

Outcomes® Incorporated, doing business as OutcomesMTM, a Cardinal Health company, is the national leader in the design, delivery and administration of Medication Therapy Management (MTM) programs. Our team is committed to leveraging local relationships among pharmacists, patients and prescribers, along with innovative technology to help achieve optimal health outcomes.

Delivering successful MTM programs via a nationwide network of pharmacists has been our singular focus for more than 20 years. Founded on the belief that pharmacists have been underutilized medication experts, Outcomes has long advocated for the value of interventions provided by local pharmacists and educated payers on the need for medication management. We entered the MTM marketplace years before the term “MTM” was coined in the Medicare Modernization Act of 2003. Our team continues to lead the way in MTM, defining new standards of practice in advance of government regulations.

OutcomesMTM founded the National MTM Advisory Board, which brings together payers and MTM providers to discuss healthcare topics and help shape the future of MTM. OutcomesMTM provides administrative support for the board.

About Cardinal Health
Headquartered in Dublin,  Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company, providing customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide.

The company provides clinically proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency from hospital to home. Cardinal Health connects patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, Cardinal Health ranks among the top 15 on the Fortune 500.

Meet the OutcomesMTM® Experts

Tom Halterman

Tom Halterman


Co-founder of OutcomesMTM, Tom is a national thought-leader and innovator in Medication Therapy Management.

Jessica Frank Photo

Jessica Frank

Vice President | Business Development

Dr. Frank is a subject matter expert on industry quality standards and focuses on bringing value to healthcare payers.

Cynthia Baltimore

Cynthia Baltimore

Vice President | Operations

Cynthia steers development of the nationwide Personal Pharmacist™ Network and delivery of telephonic MTM services.

Dani Markus

Vice President | Quality

Dr. Markus leads quality and innovation efforts and oversees development of clinical initiatives to optimize medication use.